Returns & Exchanges

PLEASE READ CAREFULLY BEFORE ORDERING

Depending on the reason for the return, the steps to return a RSport sold in rsportfootball.com article, are:

1. If at the time of collection or delivery of the product detect any damage to the packaging or the product, please make a note on the carrier's delivery receipt and send an email to clientes@materialfutboalmericano.com or call (+34 ) 620-221-072 as soon as possible for us to handle your issue. RSport bears the costs of damaged product collection and delivery of the new.

2. If the item you received does not match that had requested, send an email to clientes@materialfutboalmericano.com or call (+34) 620-221-072 and handle change. You have 14 calendar days since you received the order to tell us. RSport is responsible for the costs of collection and delivery of the correct item.

3. If you have changed your mind and you are not satisfied with your purchase, you have 14 calendar days after you receive the order, to return it, and the customer will pay any costs of return. The cost will be commensurate with the weight and dimensions.  

We will make the refund amount using the same payment method used in the processing of purchase, without any expenses you incur as a result of repayment except for the cost of returning the product. Remember that in all cases, returned products must be in perfect condition. If return the product without its original packaging, the product may depreciate.

4. Minimum age for return: 16 years.

5. If at the moment of picking or delivery of the product you detect any defect in the packaging or the product, please write it on the delivery receipt of the carrier and contact us as soon as possible; we will collect the damaged product and send you a new one.

6. If the article you received does not correspond to the one you requested, contact us at +34620221072 and we will handle the change; we pick up the wrong item and once it is returned to our warehouse we will refund you the amount or send you the correct one, as you tell us. You have 14 calendar days, since you received the order, to let us know.

7. If you have changed your mind :-( and you are not satisfied with your purchase, you have 14 calendar days from the time you receive the order, to return it, unless you have used it 30 calendar days after receiving it.   Remember that: by giving up your purchase we will refund the amount, no later than 14 calendar days, from the date you inform us of your decision to quit. However, we may retain the refund until you have received the products of your order or until we have evidence of the return of the same. In all cases the refund of the amount we make in the same payment method, that you have used at the time of purchase, without incurring any expenses as a result of the refund except for the cost of returning the product. The returned products must be in perfect condition, if you return the product without original packaging, it may be depreciated.